Bdbook Terms & Conditions — Complete Rules of Use
Please read these Terms and Conditions carefully before using the bdbook platform. Full details regarding accounts, gaming, payments, and user responsibilities are provided here.
On This Page
By creating an account on bdbook, you are deemed to have agreed to these Terms and Conditions.
Terms & Conditions — Key Information
Contents of the Terms & Conditions
Table of Contents
Introduction & General Terms
These Terms and Conditions ("Terms") constitute a binding agreement between bdbook.org ("bdbook", "we", "the Platform") and you, the user ("you", "user"). By browsing the bdbook.org website, creating an account, participating in any game, or using any service on the Platform, you are considered to have accepted these Terms.
Bdbook is an online gaming information and entertainment platform. We operate Live Casino, slots, card games, and prize pool competitions for players in Bangladesh. The platform is inspired by local Bangladeshi culture but is not affiliated with, endorsed by, or officially partnered with any government body, bank, payment institution, or local organization.
These terms and conditions are bdbook's Privacy Policy and Responsible Gaming Policymust be read together with. Both documents form an integral part of these Terms.
These Terms have been written in English for the convenience of users in Bangladesh. In the event of any dispute, the interpretation by bdbook authority shall be considered final.
Eligibility & Age Requirement
The following conditions must be met to use the bdbook platform:
Age Restriction
Minimum age to register and play on bdbook 18 Years. No one under the age of 18 may create an account; any such account will be cancelled immediately. bdbook actively enforces KYC (Know Your Customer) verification to prevent minors from accessing the gaming platform.
Jurisdiction & Venue
Users must confirm for themselves that using an online gaming platform is legal under the laws of their current location. Full responsibility for accessing the platform from a legally restricted area rests with the user.
Eligibility Requirements
- You must be 18 years of age or older.
- All information provided during registration must be accurate and truthful.
- Use of gaming platforms must be legal under local law.
- A new account cannot be opened if a previous bdbook account has not been closed.
- Each individual may operate a maximum of one account.
Account Registration & Management
Registration Process
To create an account on bdbook On the registration page, and complete the form with accurate information. Registration requires your name, date of birth, email address, and a password. bdbook reserves the right to cancel any account registered with false information and forfeit any accumulated balance.
Account Verification (KYC)
The platform may request identity verification documents at any time. Documents commonly requested include:
- Copy of National ID (NID) or passport.
- Proof of address (utility bill or bank statement).
- Proof of ownership of the payment method.
Incomplete KYC verification may delay or suspend the withdrawal process. This is a necessary measure to protect users and prevent money laundering.
Account Security
You are solely responsible for keeping your account password and login credentials confidential. Sharing your account with any third party is strictly prohibited. If you suspect unauthorized access to your account, please [email protected]to get in touch.
If a single individual is found operating multiple accounts, all accounts will be closed and all balances may be forfeited. Family members may hold separate accounts on separate devices, provided each person's information and documentation are distinct.
Gaming Rules & Regulations
General Gaming Rules
Every game on bdbook has its own set of rules, explained in detail on each game's page. It is the user's responsibility to read and understand these rules before starting to play.
Game Types & Features
The following types of games are available at bdbook Casino:
- Live Dealer Games: Live Speed Baccarat A, Teen Patti 20-20 — via video streaming with a trained dealer.
- Card Games: Spanish 21 — a strategy-based Blackjack variant.
- Slots: Aloha Cluster Slots — RNG-based automated game.
- Tournament: Prize Pool — points-based rewards on select games.
Prohibited Activities
The following activities are strictly prohibited and may result in account termination:
- Using software, bots, or scripts to gain an unfair advantage in any game.
- Intentionally exploiting game bugs or glitches.
- Colluding with other players to influence game outcomes.
- Hacking, spamming, or placing unreasonable load on any platform service.
- Using the platform for money laundering or any unlawful financial transactions.
- Attempting to earn bonuses or benefits through multiple accounts.
Finality of Game Results
In Live games, results announced by the dealer are final. In RNG games, outcomes determined by the software are final. If a game is interrupted due to a technical fault, bdbook will provide an appropriate resolution.
Payment & Deposit Policy
Deposit Terms
To make a deposit on bdbook, you must be logged into your account and have completed the initial KYC level. bdbook only accepts deposits via approved payment methods. Payments from third-party accounts are not accepted — the source of deposit and the destination of withdrawal must be the same payment method.
Deposit Processing Time
With most payment methods, deposits are credited within a few minutes to a few hours. Delays can occasionally occur due to payment gateway processing. If your balance has not been updated within 24 hours, [email protected]Send proof of transaction to
Minimum & Maximum Deposit Limits
Deposit limits vary depending on the payment method and account tier. Log in to the platform to view your specific limits. bdbook reserves the right to decline any deposit if there is reason to suspect suspicious activity.
Payment Security
All financial transactions are secured with SSL encryption. bdbook will never ask for your password, card number, or OTP via phone or email. If you receive any such request, report it to support immediately.
Withdrawal Policy
Withdrawal Terms
To make a withdrawal, your account must have completed KYC verification, hold sufficient funds, and have met any active bonus wagering requirements. Withdrawals will always be returned to the same payment method used for the original deposit.
Withdrawal Processing Time
Once a withdrawal request is submitted, bdbook aims to process it within 24–72 hours. In some cases, additional time may be required for KYC verification or security review. Larger withdrawals may require supporting documentation.
Reasons for Withdrawal Rejection
- KYC verification is incomplete.
- Bonus wagering requirements have not been met.
- Attempting to use a third-party payment method.
- An investigation into suspicious activity is currently ongoing.
- An unresolved dispute or complaint on the account.
Bonuses & Promotional Offers
General Bonus Terms & Conditions
Bdbook periodically offers various bonuses and promotional deals. Each bonus comes with its own terms, which must be read before claiming. By accepting a bonus, those specific terms become part of these general terms and conditions.
Wagering Requirements
Most bonuses come with wagering requirements — meaning the bonus amount must be wagered a specified number of times before a withdrawal can be made. The wagering requirement for each offer is detailed in its respective terms.
Bonus Abuse
Creating multiple accounts to abuse the bonus system, providing false information, or systematically attempting to circumvent bonus terms will result in:
- The associated bonus will be cancelled.
- Winnings derived from bonuses may be forfeited.
- The account may be permanently closed.
Prize Pool Tournament
Prize Pool Tournaments have specific eligibility conditions listed on the tournament details page. The prize distribution method and schedule are determined by bdbook.
Responsible Gaming Policy
Bdbook is firmly committed to promoting a responsible gaming culture. Gaming should be a source of entertainment, never a cause of financial hardship.
Self-Set Limits
Users may set the following limits on their own accounts:
- Daily / Weekly / Monthly deposit limits.
- Daily Loss Limit.
- Session timeout.
- Temporary or permanent account suspension.
Self-Exclusion
If you feel that your gaming is getting out of control, [email protected]Contact us to activate a temporary or permanent Self-Exclusion. While Self-Exclusion is active, you will not be able to log in to your account.
To learn more about Responsible Gaming, visit our Responsible Gaming Page View.
Account Suspension & Termination
Bdbook's Rights
Bdbook reserves the right to temporarily suspend or permanently close an account under the following circumstances:
- Violation of any provision of these Terms.
- Providing false information or forged documents.
- Suspicious or fraudulent activity.
- Age restriction violation.
- Match fixing or colluding with other players.
- Suspected money laundering.
- Order of a court or regulatory authority.
Balance After Account Termination
If an account is terminated due to a rule violation, the balance may be forfeited. However, if bdbook closes an account for technical or other reasons, any valid balance will be returned. For disputes regarding balance refunds, follow bdbook's dispute resolution process.
Any attempt to open a new account while an existing account is suspended will also be closed, and legal action may be taken.
Limitation of Liability & Disclaimer
Platform Limitation of Liability
The bdbook platform is provided on an "as is" basis. bdbook accepts no liability for the following:
- Game interrupted due to loss of internet connection.
- Delays or failures caused by third-party payment gateways.
- Inability to access due to software or hardware issues.
- Issues arising from incorrect information provided by the user.
- Consequences of violating the user's local laws.
Force Majeure
Bdbook shall not be held liable for any service disruption caused by events beyond its control, including earthquakes, floods, pandemics, cyberattacks, or other force majeure circumstances.
Financial Losses from Gaming
Bdbook bears no liability for funds lost through gaming. Gaming is intended for entertainment, and each user participates knowingly and at their own risk.
Privacy & Data Protection
To learn more about how your personal information is collected, stored, and used, please review our Privacy Policy Please read. The key points are:
- Your information is used solely for service delivery and security purposes.
- We do not sell your data to third parties.
- Information may be disclosed to regulatory authorities where required by law.
- All data is transmitted via SSL encryption.
- Users have the right to request deletion of their personal data.
Dispute Resolution
Complaint Submission Process
For any dispute or complaint, please first contact [email protected]Please write to us at with full details. Include your account ID, the date of the incident, and a description of what occurred. bdbook will endeavor to respond within 5 business days.
Game Result Dispute
Disputes over game results will be reviewed using game logs. For live games, video recordings will be examined. bdbook's decision is final; however, if a decision is deemed biased, users have the right to escalate the matter to a higher level.
Governing Law
These Terms are governed by applicable international gaming laws and cybersecurity regulations. The jurisdiction of the relevant courts shall apply to the resolution of any legal disputes.
Terms Amendment Policy
Bdbook reserves the right to update or amend these Terms & Conditions at any time. Users will be notified of significant changes via their registered email address or through a notice on the platform.
Continued use of the platform after any changes to the Terms & Conditions will be considered as your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Contact
If you have any questions about these Terms & Conditions, [email protected]to email us. We will respond as quickly as possible.
Key Features of bdbook's Terms & Conditions
Why our platform's rules are transparent and user-friendly.
Full Terms & Conditions in Bengali
All our terms and conditions are written in Bengali so every user in Bangladesh can understand them with ease. Rather than complex legal language, each clause is explained in clear, straightforward Bengali.
Strict KYC Verification
Bdbook follows internationally recognized KYC procedures to verify user identity and enforce age restrictions, ensuring the safety and financial protection of all users.
Transparent Payment Policy
Deposit and withdrawal rules are transparent with no hidden charges. Users will always know where their funds are and how they are being processed.
Responsible Gaming Protections
Self-Exclusion, deposit limits, and loss limits are integral parts of these terms. We believe that staying in control of your gaming is key to the best experience.
Regular Updates
The Terms & Conditions are updated regularly to keep pace with developments in the gaming industry and advances in technology. Users are notified prior to any changes taking effect.
Simple Dispute Resolution
All complaints submitted by email will receive a response within 5 business days. An impartial review process is available to protect users' interests.
Key Terms — At a Glance
If you don't have time to read the full details, start with this summary table.
| Subject | Key Terms |
|---|---|
| Minimum Age | 18 years — strictly enforced |
| Number of Accounts | Maximum 1 per person |
| KYC Verification | Required Before Withdrawal |
| Withdrawal Timeframe | 24–72 Hours |
| Payment Source | Same Method for Deposits & Withdrawals |
| Bonus Wagering | Stated with each offer |
| Self-Exclusion | Can be activated at any time |
| Dispute Resolution | Response within 5 business days |
| Terms Update | Notice Prior to Changes |
Related Policies
Contact Support
For any questions regarding these Terms, please get in touch with us.
Read the Terms? Join Now
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General FAQ
Frequently Asked Questions about Terms & Conditions.