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Last Updated: January 2026

Bdbook Terms & Conditions — Complete Rules of Use

Please read these Terms and Conditions carefully before using the bdbook platform. Full details regarding accounts, gaming, payments, and user responsibilities are provided here.

On This Page

Account Registration Age Restriction Gaming Rules Payment Policy Withdrawal Account Closure Limitation of Liability Privacy Bonus Terms Dispute Resolution

By creating an account on bdbook, you are deemed to have agreed to these Terms and Conditions.

Terms & Conditions — Key Information

18+ Age Restriction
SSL Data Protection
1 Per Person Per Account
KYC Identity Verification
72h Withdrawal Process
bn-BD Primary Language

Contents of the Terms & Conditions

Section 01

Introduction & General Terms

These Terms and Conditions ("Terms") constitute a binding agreement between bdbook.org ("bdbook", "we", "the Platform") and you, the user ("you", "user"). By browsing the bdbook.org website, creating an account, participating in any game, or using any service on the Platform, you are considered to have accepted these Terms.

Bdbook is an online gaming information and entertainment platform. We operate Live Casino, slots, card games, and prize pool competitions for players in Bangladesh. The platform is inspired by local Bangladeshi culture but is not affiliated with, endorsed by, or officially partnered with any government body, bank, payment institution, or local organization.

These terms and conditions are bdbook's Privacy Policy and Responsible Gaming Policymust be read together with. Both documents form an integral part of these Terms.

These Terms have been written in English for the convenience of users in Bangladesh. In the event of any dispute, the interpretation by bdbook authority shall be considered final.

Section 02

Eligibility & Age Requirement

The following conditions must be met to use the bdbook platform:

Age Restriction

Minimum age to register and play on bdbook 18 Years. No one under the age of 18 may create an account; any such account will be cancelled immediately. bdbook actively enforces KYC (Know Your Customer) verification to prevent minors from accessing the gaming platform.

Jurisdiction & Venue

Users must confirm for themselves that using an online gaming platform is legal under the laws of their current location. Full responsibility for accessing the platform from a legally restricted area rests with the user.

Eligibility Requirements

  • You must be 18 years of age or older.
  • All information provided during registration must be accurate and truthful.
  • Use of gaming platforms must be legal under local law.
  • A new account cannot be opened if a previous bdbook account has not been closed.
  • Each individual may operate a maximum of one account.
Section 03

Account Registration & Management

Registration Process

To create an account on bdbook On the registration page, and complete the form with accurate information. Registration requires your name, date of birth, email address, and a password. bdbook reserves the right to cancel any account registered with false information and forfeit any accumulated balance.

Account Verification (KYC)

The platform may request identity verification documents at any time. Documents commonly requested include:

  • Copy of National ID (NID) or passport.
  • Proof of address (utility bill or bank statement).
  • Proof of ownership of the payment method.

Incomplete KYC verification may delay or suspend the withdrawal process. This is a necessary measure to protect users and prevent money laundering.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Sharing your account with any third party is strictly prohibited. If you suspect unauthorized access to your account, please [email protected]to get in touch.

If a single individual is found operating multiple accounts, all accounts will be closed and all balances may be forfeited. Family members may hold separate accounts on separate devices, provided each person's information and documentation are distinct.

Section 04

Gaming Rules & Regulations

General Gaming Rules

Every game on bdbook has its own set of rules, explained in detail on each game's page. It is the user's responsibility to read and understand these rules before starting to play.

Game Types & Features

The following types of games are available at bdbook Casino:

Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

  • Using software, bots, or scripts to gain an unfair advantage in any game.
  • Intentionally exploiting game bugs or glitches.
  • Colluding with other players to influence game outcomes.
  • Hacking, spamming, or placing unreasonable load on any platform service.
  • Using the platform for money laundering or any unlawful financial transactions.
  • Attempting to earn bonuses or benefits through multiple accounts.

Finality of Game Results

In Live games, results announced by the dealer are final. In RNG games, outcomes determined by the software are final. If a game is interrupted due to a technical fault, bdbook will provide an appropriate resolution.

Section 05

Payment & Deposit Policy

Deposit Terms

To make a deposit on bdbook, you must be logged into your account and have completed the initial KYC level. bdbook only accepts deposits via approved payment methods. Payments from third-party accounts are not accepted — the source of deposit and the destination of withdrawal must be the same payment method.

Deposit Processing Time

With most payment methods, deposits are credited within a few minutes to a few hours. Delays can occasionally occur due to payment gateway processing. If your balance has not been updated within 24 hours, [email protected]Send proof of transaction to

Minimum & Maximum Deposit Limits

Deposit limits vary depending on the payment method and account tier. Log in to the platform to view your specific limits. bdbook reserves the right to decline any deposit if there is reason to suspect suspicious activity.

Payment Security

All financial transactions are secured with SSL encryption. bdbook will never ask for your password, card number, or OTP via phone or email. If you receive any such request, report it to support immediately.

Section 06

Withdrawal Policy

Withdrawal Terms

To make a withdrawal, your account must have completed KYC verification, hold sufficient funds, and have met any active bonus wagering requirements. Withdrawals will always be returned to the same payment method used for the original deposit.

Withdrawal Processing Time

Once a withdrawal request is submitted, bdbook aims to process it within 24–72 hours. In some cases, additional time may be required for KYC verification or security review. Larger withdrawals may require supporting documentation.

Reasons for Withdrawal Rejection

  • KYC verification is incomplete.
  • Bonus wagering requirements have not been met.
  • Attempting to use a third-party payment method.
  • An investigation into suspicious activity is currently ongoing.
  • An unresolved dispute or complaint on the account.
Section 07

Bonuses & Promotional Offers

General Bonus Terms & Conditions

Bdbook periodically offers various bonuses and promotional deals. Each bonus comes with its own terms, which must be read before claiming. By accepting a bonus, those specific terms become part of these general terms and conditions.

Wagering Requirements

Most bonuses come with wagering requirements — meaning the bonus amount must be wagered a specified number of times before a withdrawal can be made. The wagering requirement for each offer is detailed in its respective terms.

Bonus Abuse

Creating multiple accounts to abuse the bonus system, providing false information, or systematically attempting to circumvent bonus terms will result in:

  • The associated bonus will be cancelled.
  • Winnings derived from bonuses may be forfeited.
  • The account may be permanently closed.

Prize Pool Tournament

Prize Pool Tournaments have specific eligibility conditions listed on the tournament details page. The prize distribution method and schedule are determined by bdbook.

Section 08

Responsible Gaming Policy

Bdbook is firmly committed to promoting a responsible gaming culture. Gaming should be a source of entertainment, never a cause of financial hardship.

Self-Set Limits

Users may set the following limits on their own accounts:

  • Daily / Weekly / Monthly deposit limits.
  • Daily Loss Limit.
  • Session timeout.
  • Temporary or permanent account suspension.

Self-Exclusion

If you feel that your gaming is getting out of control, [email protected]Contact us to activate a temporary or permanent Self-Exclusion. While Self-Exclusion is active, you will not be able to log in to your account.

To learn more about Responsible Gaming, visit our Responsible Gaming Page View.

Section 09

Account Suspension & Termination

Bdbook's Rights

Bdbook reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • Violation of any provision of these Terms.
  • Providing false information or forged documents.
  • Suspicious or fraudulent activity.
  • Age restriction violation.
  • Match fixing or colluding with other players.
  • Suspected money laundering.
  • Order of a court or regulatory authority.

Balance After Account Termination

If an account is terminated due to a rule violation, the balance may be forfeited. However, if bdbook closes an account for technical or other reasons, any valid balance will be returned. For disputes regarding balance refunds, follow bdbook's dispute resolution process.

Any attempt to open a new account while an existing account is suspended will also be closed, and legal action may be taken.

Section 10

Limitation of Liability & Disclaimer

Platform Limitation of Liability

The bdbook platform is provided on an "as is" basis. bdbook accepts no liability for the following:

  • Game interrupted due to loss of internet connection.
  • Delays or failures caused by third-party payment gateways.
  • Inability to access due to software or hardware issues.
  • Issues arising from incorrect information provided by the user.
  • Consequences of violating the user's local laws.

Force Majeure

Bdbook shall not be held liable for any service disruption caused by events beyond its control, including earthquakes, floods, pandemics, cyberattacks, or other force majeure circumstances.

Financial Losses from Gaming

Bdbook bears no liability for funds lost through gaming. Gaming is intended for entertainment, and each user participates knowingly and at their own risk.

Section 11

Privacy & Data Protection

To learn more about how your personal information is collected, stored, and used, please review our Privacy Policy Please read. The key points are:

  • Your information is used solely for service delivery and security purposes.
  • We do not sell your data to third parties.
  • Information may be disclosed to regulatory authorities where required by law.
  • All data is transmitted via SSL encryption.
  • Users have the right to request deletion of their personal data.
Section 12

Dispute Resolution

Complaint Submission Process

For any dispute or complaint, please first contact [email protected]Please write to us at with full details. Include your account ID, the date of the incident, and a description of what occurred. bdbook will endeavor to respond within 5 business days.

Game Result Dispute

Disputes over game results will be reviewed using game logs. For live games, video recordings will be examined. bdbook's decision is final; however, if a decision is deemed biased, users have the right to escalate the matter to a higher level.

Governing Law

These Terms are governed by applicable international gaming laws and cybersecurity regulations. The jurisdiction of the relevant courts shall apply to the resolution of any legal disputes.

Section 13

Terms Amendment Policy

Bdbook reserves the right to update or amend these Terms & Conditions at any time. Users will be notified of significant changes via their registered email address or through a notice on the platform.

Continued use of the platform after any changes to the Terms & Conditions will be considered as your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Contact

If you have any questions about these Terms & Conditions, [email protected]to email us. We will respond as quickly as possible.


Key Features

Key Features of bdbook's Terms & Conditions

Why our platform's rules are transparent and user-friendly.

Full Terms & Conditions in Bengali

All our terms and conditions are written in Bengali so every user in Bangladesh can understand them with ease. Rather than complex legal language, each clause is explained in clear, straightforward Bengali.

Strict KYC Verification

Bdbook follows internationally recognized KYC procedures to verify user identity and enforce age restrictions, ensuring the safety and financial protection of all users.

Transparent Payment Policy

Deposit and withdrawal rules are transparent with no hidden charges. Users will always know where their funds are and how they are being processed.

Responsible Gaming Protections

Self-Exclusion, deposit limits, and loss limits are integral parts of these terms. We believe that staying in control of your gaming is key to the best experience.

Regular Updates

The Terms & Conditions are updated regularly to keep pace with developments in the gaming industry and advances in technology. Users are notified prior to any changes taking effect.

Simple Dispute Resolution

All complaints submitted by email will receive a response within 5 business days. An impartial review process is available to protect users' interests.


Summary

Key Terms — At a Glance

If you don't have time to read the full details, start with this summary table.

Subject Key Terms
Minimum Age 18 years — strictly enforced
Number of Accounts Maximum 1 per person
KYC Verification Required Before Withdrawal
Withdrawal Timeframe 24–72 Hours
Payment Source Same Method for Deposits & Withdrawals
Bonus Wagering Stated with each offer
Self-Exclusion Can be activated at any time
Dispute Resolution Response within 5 business days
Terms Update Notice Prior to Changes

Contact Support

For any questions regarding these Terms, please get in touch with us.

[email protected]


Read the Terms? Join Now

Understanding the terms and conditions makes registering with bdbook even easier. Start gaming in a fully transparent environment.


FAQ

General FAQ

Frequently Asked Questions about Terms & Conditions.

The most reliable place to view active promotions and offers on bdbook is directly on the platform After logging in, Account dashboard or Promotions section. The site homepage and Prize Pool The page also contains information about ongoing events. bdbook does not introduce new offers on a fixed schedule — promotions are tied to platform activity and special events. Weekly and monthly events are standard, but additional offers may appear on special occasions. Notifications are sent to your registered email, so make sure to check it regularly. Each offer comes with its own terms — read them carefully before accepting.

There are several possible reasons why you may be unable to log in to your account. First, check that you are entering the correct password — it is case-sensitive. Multiple failed attempts may trigger a temporary security lock, usually lasting 15–30 minutes; please try again after that. If you still cannot access your account, please contact [email protected]Email us at the address below with the subject line "Account Locked — Need Assistance" and include your registered email address and account ID. The bdbook support team will verify your identity and help reactivate your account. Remember: if anyone contacts you by phone or social media asking for your password or OTP, that is a scam — only reach out through the official email channel.